IndiGo on Thursday announced an additional ₹10,000 travel voucher to passengers who were “severely impacted” due to the cancellation of flights between December 3 to 5. The crisis-hit airline said the vouchers will be valid for any future IndiGo journey for the next 12 months.
The carrier further said that this payout is in addition to compensation mandated under government rules, which require airlines to pay ₹5,000 to ₹10,000 to customers whose flights were cancelled within 24 hours of departure.
This is the latest in a series of damage control measures announced by the airline following a turbulent week marked by thousands of flight cancellations and delays. IndiGo cancelled over 4,200 flights between December 1 and 9.